General information about Microsoft 365 plans
Microsoft 365 tariffs are called plans. Office 365 Web apps
are included in all Microsoft 365 plans. Web Apps include Outlook, Word, Excel, and PowerPoint. OneDrive with 1 TB is also included in all tariffs
can be installed locally and includes Web apps plus Publisher and Access. Desktop apps are included in all plans, except Microsoft 365 Business Basic and Office 365 E1.
Microsoft 365 plans are associated with a certain 'complexity', but also have the advantage that through the individual combination of products and add-ons it is possible to optimize licensing costs
How Microsoft 365 and Office 365 plans are composed, you can find a logical explanation in our blog post:
Microsoft 365 plans comparison
Microsoft Remote Help Licenses
Licensing is user-oriented. This means that each employee needs a Microsoft Remote Help license. User is allowed to use the software on up to 5 devices, on Windows, MacOS, iOS, Android.
The term of Microsoft Remote Help subscription, if purchased from us, is one month and is silently renewed for another month. In this case, the customer can cancel on a monthly basis. Annual licenses with further discounts are also available.
Data storage GDPR compliant
For EU customers, data is stored in the EU in compliance with the GDPR. For customers in Germany, data is demonstrably stored in German data centres.
In this regard Microsoft writes the following
The security of your business data is at the heart of everything we do. Our Microsoft 365 offerings comply with applicable law, in particular the GDPR. The business data of enterprise customers based in Germany is stored in German data centres
Buy CSP licenses and support
Your advantages when working with us:
- Low license prices due to advanced process digitalization (experience since 2007) and low operating costs
- Experts knowhow in license optimization to permanently reduce your IT costs
- Effective communication from the beginning through Microsoft teams and customer support through Jira ticketing system
- Occasional or permanent support from security experts with certified Microsoft competencies
When you request a quote, you will receive a PDF offer via email on the same or next business day.
If you are still unsure with Microsoft Remote Help, then contact us
. You can try Microsoft 365 for free before you buy it, see Microsoft 365 trials
What is a Microsoft tenant?
An organization account name to be decided at the time of tenant creation and cannot be renamed later.
The tenant in the form firstname.lastname@example.org is also used as an email account for login until a domain like email@example.com is verified and associated with the tenant.
For SharePoint and OneDrive, https://company.sharepoint.com will forever remain a part of your organization account, e.g visible to your customers when you share documents.
Before ordering licenses for a new tenant, please check here if the desired tenant is available.
Microsoft tenant availability
Microsoft regional market for CSP licencies
Microsoft 365 licenses do not work worldwide. It depends on where your company is located, more precisely on the tenant's location.
We can deliver licenses to the listed European countries, as our company is located in Germany. In some cases we can deliver e.g. to US companies, for branches in Europe with their own tenant.
For more information see: Cloud Solution Provider program regional markets
Tenant location can be defined during creation. Afterward tenant location cannot be changed. The only way to do it is to create e now tenant and migrate the data to the new tenant.
We can support you in tenant-to-tenant migration. Please be aware that this is not a simple task.
We deliver to following countries:
Write to us,
you can expect an answer on the same or next working day.
To find out which licence is best for your company and fits your budget, arrange an online meeting with us via Microsoft Teams
The specifics of your existing network will be discussed and taken into account for a possible migration of users and data.
For your Office 365 or Microsoft 365 tenant (new or existing), you can count on our support at fair prices. We can use your ticket system or our support Jira ServiceDesk
, see Exemplar ticket
You will be supported by security experts, for which knowledge is constantly gained and proven by manufacturer certificates. This is a MUST for us to keep out customer support at the highest level and up to date.