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Sylbek Cloud Support for Microsoft 365

More flexibility, cost savings and employee productivity is possible through the secure use of cloud computing technology. We offer you competent support in the following areas:

Digital Workplace

Support - Digital Workplace
To successfully implement digital transformation, we offer you a customized solution for your specific business needs.
Reading time ca. 5 minutes

Licence Optimisation

Support - Licence Optimisation
Microsoft offers many plans that can be customized for your company. We support you to find an appropriate plan, or optimize an existing one.
Reading time ca. 4 minutes

Buy licenses

Support - Buy licenses
As a Microsoft partner, we can offer all Microsoft 365 and Azure plans. Prices are individually negotiable and depend on the quantity and lease duration.
Reading time ca. 2 minutes

IT-Security

Support - IT-Security
Technical and administrative support to protect your devices, data, apps, and identities from cyber-attacks and other threats.
Reading time ca. 5 minutes

Updated on: 2022-08-07



Sylbek Cloud Support for Microsoft 365 and Azure

Your questions, our answers



Why Sylbek Cloud Support?

Sylbek, a family business, exists since 2003. Since 2018 our focus is to support companies in Microsoft 365 and Azure Cloud matters like:

  • Free consulting to choose the right plan or to optimize existing ones
  • Licence purchasing with transparent prices and discounts
  • Support for initial configuration or permanent support, with a focus on IT security
  • Point of contact for questions regarding IT digitalization, experience since 2007

We hear from many customers that choosing the right Microsoft 365 plan is not easy. There are many combinations, add-ons and often tariff names seem 'somehow similar'.

Even after the plan decision, many companies struggle to find qualified personnel to secure their data, identities and devices in the cloud. If this is the case for your company, then talk to us.

Why should I order from you?

We have good prices, up to 18 % cheaper compared to Microsoft prices, with optional monthly or annual subscriptions. We can offer low license prices due to low operating costs and advanced processes in digitalization (started in 2007).

Another advantage of working with us is that you get free support from the very beginning, before you order, to keep your license and support costs low, e.g. not all accounts have to be from the same plan.

For example, it happens that after a Teams meeting, the customer is recommended the cheaper Microsoft 365 Business Premium plan instead of the existing Office 365 E3.

The customer as tenant owner is at any time independent to manage his tenant himself or to look for another partner for it. Of course, this also applies vice versa if you bring your tenant with.

If you need support in setting up your Microsoft tenant, we can provide you with qualified support from IT security experts.
More information: About Us and our Customers.

What are the benefits with Office 365?

Unlike the Office purchase version e.g. Microsoft Office Home & Business 2016, Office 365 combines most of the team-oriented features to help you collaborate better with your customers and employees like Teams, Exchange, SharePoint, OneDrive and much more.
You will also always get the latest features, fixes and security updates.

Monthly costs are often in the range of a cup of coffee, for example Microsoft 365 Business Basic is available starting at 4.62 EUR.

Can we test first and then buy if needed?

We can create a test tenant for your company for free for max 20 users and a duration of 90 days. These two plans are possible: Microsoft 365 Business Premium and Microsoft 365 E5.

If desired, we can support you so that the configurations can be applied for the productive operation.

What happens after requesting a quote?

You will receive a PDF quote per email. Sometimes it is necessary to clarify something before the offer or after. It may be that our offer does not meet your expectations, in this case please contact us again.

If you agree with our offer, you will receive an order confirmation. At the same time, we will order the appointed plan for you.

When it is about new teanant, we will automatically check if the tenant can be named @your-company.onmicrosoft.com. If the name is not free, we will contact you with an alternative proposal. Within a few hours you will get the necessary access so that you can start to configure your new tenant.

In the case of an existing tenant, we will provide you with our Microsoft partner link so that you can authorize our company to add licenses in your tenant. This will not give us access to make changes to your tenant.

If you need assistance with the installation or securing the tenant, please contact us again.



Contact and Support
☏ +49 721 66980 610


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you can expect an answer on the same or next working day.

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Customer consulting
To find out which licence is best for your company and fits your budget, arrange an online meeting with us via Microsoft Teams.
The specifics of your existing network will be discussed and taken into account for a possible migration of users and data.

Customer support
For your Office 365 or Microsoft 365 tenant (new or existing), you can count on our support at fair prices. We can use your ticket system or our support Jira ServiceDesk, see Exemplar ticket.

Microsoft competencies
You will be supported by security experts, for which knowledge is constantly gained and proven by manufacturer certificates. This is a MUST for us to keep out customer support at the highest level and up to date.


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