M365 & Azure: Service, Support and Security

Why should I order from you?

Sylbek is a flexible, family-owned company founded in 2003 that specializes in supporting companies in Microsoft 365 and Azure Cloud.

You can expect competence, transparency and a readiness to share tips for free (blog) with you, so that you can manage some tasks yourself and optimize your cloud resources and costs.

What else distinguishes us:

• Free consulting to choose the right plan or to optimize existing ones
  
• Transparency with pricing for licenses & consulting
  
• Experts knowhow in license optimization to permanently reduce your IT costs
  
• Effective and factual communication from the beginning
  

We hear from many customers that choosing the right Microsoft 365 plan is not easy. There are many combinations, add-ons and often tariff names seem 'somehow similar'. Even after the plan decision, many companies struggle to secure their data, identities and devices in the cloud. If this is the case, then talk to us.

You can get a free support from the beginning, before you order, to keep your license and support costs low, e.g. not all accounts have to be from the same plan. For example, it happens that after a Teams meeting, the customer is recommended the cheaper Microsoft 365 Business Premium plan instead of the existing Office 365 E3.

The customer as tenant owner is independent at any time for his Microsoft environment to choose an additional partner partner for the delivery of licenses and support.

To support support you with secure setting up your Microsoft tenant, we can provide you with qualified support from IT security experts. More information: About Us and our Customers.

What happens after requesting a quote?

You will receive a PDF quote per email. Sometimes it is necessary to clarify something before e.g. for tenant name. It may be that our offer does not meet your expectations, in this case please contact us again.

If you agree with our offer, you will receive an order confirmation. At the same time, we will order the appointed plan for you. Within a few hours you will get the necessary access so that you can start to configure your new tenant.

In the case of an existing tenant, we will provide you with our Microsoft partner link so that you can authorize our company to add licenses in your tenant. This will not give us access to make changes to your tenant.

If you need support with the installation or securing the tenant, please contact us again.

What are the benefits with Office 365?

Unlike the Office purchase version e.g. Microsoft Office Home & Business 2016, Office 365 combines most of the team-oriented features to help you collaborate better with your customers and employees like Teams, Exchange, SharePoint, OneDrive and much more.
You will also always get the latest features, fixes and security updates.

Monthly costs are often in the range of a cup of coffee, for example Microsoft Teams Essentials or M365 Business Basic.

Can we test first and then buy?

We can create a test tenant for your company for free for max 20 users and a duration of 3 months. There are several plans available, see Microsoft 365 trial.